Blog

Are your images sending the right corporate message?
24 March 2017

Are your images sending the right corporate message?

Images are powerful communicators, the body language of written communication. An image or infographic can add clarity to the words. Images also set the tone of the publication and tell the reader a g...
Is poor writing damaging your organisation?
13 March 2017

Is poor writing damaging your organisation?

Often hidden, the effects of poor written communication can be devastating. Poorly written emails, unclear procedures and long-winded reports can cost your organisation money through lost productivity...
Would you trust this company's app?
2 March 2017

Would you trust this company's app?

Business communications full of grammatical and typographical errors can lead to frustration and reputational damage.

Rocky relationship or perfect ‘marriage’?
15 February 2017

Rocky relationship or perfect ‘marriage’?

With words and images inextricably linked in our information-driven workplaces, it’s essential that the person responsible for producing the words (the wordsmith) and the graphic designer work as a...
When words are not enough
7 February 2017

When words are not enough

Easy reproduction of images online and versatile printing options have resulted in workplace publications becoming increasingly visually oriented. With dozens of fonts and colours at our fingertips, a...
Lifting their performance: helping your team write well
31 October 2016

Lifting their performance: helping your team write well

Learning to write well is like preparing for a marathon. A few hours of training will provide a good foundation, but to complete or win the race will take sustained effort. Many team members will make significant improvements after an initial writing skills training or coaching session. Following training there is much managers and supervisors can do to help team members continue to develop their writing skills.

The hidden cost of typos
4 August 2016

The hidden cost of typos

We've all experienced that moment of horror when our manager spots a typo in a report we've laboured over for hours, if not days. You feel appalled and mystified that you could have missed such an obv...
Are you getting the best results from your emails?
7 July 2016

Are you getting the best results from your emails?

Are you getting the best results from your emails?Email writing at work is about getting the result you need and maintaining a good relationship with your clients, customers and colleagues. If you’r...
The deadline dilemma: delivering on time
22 April 2015

The deadline dilemma: delivering on time

Deadlines can be a blessing or a curse. An achievable deadline can be our ally. It focuses us. A realistic deadline that allows us to write a well-planned and executed professional report will have p...
Ten ways to write the perfect email
30 October 2014

Ten ways to write the perfect email

Get a single email right and it could build you a priceless relationship or clinch you a deal you’ve been chasing for months. Get one wrong and it may just mean the death of an irreplaceable opportu...