Our people

Through our network of experienced writers, editors, proofreaders and graphic designers we will put together the right team for each project, saving you the time and energy of sourcing reliable providers.

To ensure we deliver the highest quality product, all writing and editing projects are managed by the consultancy’s director, Patricia Hoyle.


‘I’ve loved words ever since I can remember – finding exactly the right word and moving the words around on the page to create the greatest impact. I'm also a stickler for grammar and ensuring documents are correct and consistent. My real passion is to help people create documents that focus on the reader’s needs and that achieve the best possible results – documents that are a pleasure to read.’

– Patricia Hoyle, Director


Patricia has a Bachelor of Arts in Professional Writing (University of Canberra) and a Certificate in Teaching English as a Second Language (University of NSW). Patricia has been providing writing, editing and training services to the government and private sectors for the past 25 years working on documents ranging from information brochures, to annual reports, to procedure manuals to newsletters. She has also helped thousands of employees and managers improve their own business writing skills.

A full member of the Australian Society of Authors, Patricia has had fiction and non-fiction published in a number of publications including Management MagazineHR MonthlyProctor, and Australian Women’s Book Review. She is also a recipient of an Australia Council Literature Board grant for children’s fiction (2009).

Patricia has been a freelance editor for ABC Books and Sally Milner Publishing as well as consultant trainer for WEA Sydney and Local Government and Shires Associations and a guest speaker at national conferences. She has been twice nominated for the Telstra Businesswoman of the Year Award (2009, 2012).