Articles

Spotting scams: clues are in the writing
22 May 2020

Spotting scams: clues are in the writing

The COVID-19 coronavirus has provided fertile ground for scammers to prey on anxious and unsuspecting people in vulnerable financial and health positions. C Since the outbreak of the virus there have been over 2,000 COVID-19-related scam reports. Looking for clues in the text of an email, social media post, or SMS is one of a number of steps you can take to protect yourself from scams. 

Self-paced learning: adapting to online business writing training
17 April 2020

Self-paced learning: adapting to online business writing training

To meet the challenge of COVID-19, Sydney-based Concise Writing Consultancy has developed a hybrid 3-stage online learning model that combines self-paced learning and interactive virtual classroom.  Giving participants the best of both worlds, this training approach will allow participants to consolidate their learning and more easily transfer their skills to the workplace.

Is the English language heading for extinction?
9 April 2020

Is the English language heading for extinction?

At the beginning of the 21st century we have the ability to publish anything on the internet. By the time the grammar trolls pounce, the errors are out there going viral and confusing readers who blindly copy these errors thinking it’s correct usage. In the face of other global concerns, worrying about the English language may seem pedantic. Yet, now more than ever, clear communication is critical. Is the English language on the fast track to regressing to confusion and unintelligibility?

Getting your COVID-19 communications right
3 April 2020

Getting your COVID-19 communications right

Writing clear and concise business communications with exactly the right tone is tricky at the best of times. But how do you get the right balance when communicating with your clients or staff about an invisible virus that's causing its fair share of disruption around the world? Discover 5 common traps when writing about COVID-19 and how to avoid them.  

 

How to get the most out of your writing consultant
7 February 2020

How to get the most out of your writing consultant

If you’re pushed for time or you want to give your report or flyer a professional polish, contracting a professional writer or editor is a wise investment. Qualifications, experience and expertise fluctuates wildly between writers and editors, so it’s important to take the time to get the right match. Find out how to avoid some of the pitfalls of hiring a professional writer or editor.

Plain English and the power of 'you'
6 January 2020

Plain English and the power of 'you'

Despite the global trend towards plain English workplace communications, there is a common misconception that plain English is a process of ‘dumbing down’ that is violating the English language. Word choice is a critical component of plain English. But it’s not simply a case of replacing of long word with a short one – it’s so much more than that.

What Wikipedia doesn’t tell you about plain English
20 December 2019

What Wikipedia doesn’t tell you about plain English

Plain English is not a new concept in the workplace. The NRMA recognised its value over 30 years ago when they produced plain English policies to help their customers make informed choices. Yet,  the uptake of clear, concise writing has been slow in some industries putting organisations at risk. Why is the quest for clear written communication so challenging and how can a plain English writer help?

How our evolving brains are threatening written communications
29 November 2019

How our evolving brains are threatening written communications

The Digital Age has not only revolutionised the way we work, it is also transforming the way we read. We are evolving from being deep readers invested in comprehending complex information to skim readers who ‘browse’ text. What impact does this have on the way we write at work?

Avoid these 3 plain English traps at all costs
5 August 2019

Avoid these 3 plain English traps at all costs

When we speak, most of us use plain English. Yet, many people believe they need to switch to a complicated, formal and bureaucratic style when they write at work. Several decades ago, your employer may have expected such a style in written communications. It is certainly not appropriate today. We need to take the effort to make our message crystal clear. To achieve this clarity in writing, watch out for these three common traps.

Should defined terms begin with a capital letter?
14 December 2018

Should defined terms begin with a capital letter?

Putting a capital letter at the beginning of a term that has been defined within a document is a technique sometimes used to identify these terms throughout the document. Does this technique help or hinder the reader?