Articles

Although the apostrophe may seem like an insignificant little mark on the page, misuse of the apostrophe can lead to confusion and misunderstanding. Find out why.

Although online training offers enormous flexibility, we recommend small-group face-to-face training workshops supplemented by individual mentoring or coaching. Find out why.

The modern-day version of the red pen, Microsoft Word’s Track Changes function makes it possible to mark up all your changes so that they are visible to your reader. Although at times frustrating, Track Changes is a wonderful tool if two or more people need to review or make changes on the same document.

Many workplace communications, from emails to reports, never get read. One reason for this could be information overload or lack of time on the part of the reader. Another reason is that poorly written communications are simply too much hard work to read.

There’s nothing like the pressure of a deadline at work to galvanise you into action. If you were one of those uni students who stayed up all night ...

I still remember feeling devastated back in university when my lecturer returned my first Writing 101 assignment with the comment ‘Not bad for a first draft’. My masterpiece that I’d slaved over during the past week lay bleeding in my hands, riddled with red.

Often the most challenging part of a report to write, the executive summary is possibly the most important. The executive summary provides a quick overview or synopsis of your report and may be the only part of your report that gets read. So it’s important to get it right.  

Punctuation is one of the most misunderstood aspects of written English. Out of fear of getting it wrong, some people employ avoidance tactics and barely use punctuation at all. Others use punctuation willy-nilly in the hope of at least getting some of it right.