Plain English communications improve your business outcomes.

  1. Increased productivity. Plain English is up to 50% faster to read.
  2. Reduced error rates. The job is done properly and safely.
  3. Increased compliance. Managers and employees are more likely to act on clear, concise communications. 
  4. Efficient processing. Plain English forms reduce customer and employee frustration.
  5. Increased confidence. Professional communications show your organisation values quality.


Are you tearing your hair out trying to fit writing quality content into your already busy schedule?

Should defined terms begin with a capital letter?
Business Results Blog

Should defined terms begin with a capital letter?

Putting a capital letter at the beginning of a term that has been defined within a document is a technique sometimes used to identify these terms throughout the document. Does this technique help or hinder the reader?

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