Blog

  1. About »
  2. Blog
Demystifying the hyphen and the dash
9 October 2013

Demystifying the hyphen and the dash
It’s hard to believe that a tiny stroke on the page can cause so much confusion and misunderstanding. Yet the hyphen (-) and the dash (a longer stroke) do just that.Many people think the hyphen and...
To the letter
4 October 2013

To the letter
Back in the old days when secretaries efficiently typed business letters from dictation or shorthand, they got it right – to the letter. These days, we often need to type our own correspondence.Sett...

Categories

Recent Posts

Archive

2019
All 2019 Posts September (2) August (4) July (1) May (2) February (2)
2018
All 2018 Posts December (1) November (1) October (1) September (2) August (2) July (3) June (3) May (5) April (3) March (3) February (3) January (2)
2017
All 2017 Posts December (2) November (4) October (1) September (1) August (1) July (1) June (1) May (2) March (3) February (2)
2016
All 2016 Posts October (1) August (1) July (1)
2015
April (1)
2014
All 2014 Posts October (1) May (1)
2013
All 2013 Posts October (2) September (1)

Services to government and private organisations

Writing skills workshops

Plain English rewriting

Plain English procedures

Fact sheets and brochures

Annual reports

Writing style guides
The devil is in the detail: the high cost of real-life communication disasters
Business Results Blog

The devil is in the detail: the high cost of real-life communication disasters

Many professions from forensic scientists, to engineers, to performing artists to legal practitioners quote the expression ‘the devil is in the detail’. It’s the idea that although something may appear simple or insignificant, there could be hidden problems. There have been many cases where lack of attention to detail has cost organisations as well as individuals millions of dollars, reputational damage and emotional distress.

Read More