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Demystifying the hyphen and the dash
9 October 2013

Demystifying the hyphen and the dash
It’s hard to believe that a tiny stroke on the page can cause so much confusion and misunderstanding. Yet the hyphen (-) and the dash (a longer stroke) do just that.Many people think the hyphen and...
To the letter
4 October 2013

To the letter
Back in the old days when secretaries efficiently typed business letters from dictation or shorthand, they got it right – to the letter. These days, we often need to type our own correspondence.Sett...

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Should defined terms begin with a capital letter?
Business Results Blog

Should defined terms begin with a capital letter?

Putting a capital letter at the beginning of a term that has been defined within a document is a technique sometimes used to identify these terms throughout the document. Does this technique help or hinder the reader?

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