The modern-day version of the red pen, Microsoft Word’s Track Changes function makes it possible to mark up all your changes so that they are visible to your reader. Although at times frustrating, Track Changes is a wonderful tool if two or more people need to review or make changes on the same document.
The devil is in the detail: the high cost of real-life communication disasters
Many professions from forensic scientists, to engineers, to performing artists to legal practitioners quote the expression ‘the devil is in the detail’. It’s the idea that although something may appear simple or insignificant, there could be hidden problems. There have been many cases where lack of attention to detail has cost organisations as well as individuals millions of dollars, reputational damage and emotional distress.
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