We spend a lot of time reading each day at work: emails, procedures, reports and updates. In an environment overloaded by the written word, our challenge is to keep our readers interested in our messa...
Many people feel they need to complicate their writing at work, particularly when writing to someone more senior in the organisation. Understanding some of the common myths around plain English writing may help explain why this is so.
Back in the old days when secretaries efficiently typed business letters from dictation or shorthand, they got it right – to the letter. These days, we often need to type our own correspondence.Sett...
The devil is in the detail: the high cost of real-life communication disasters
Many professions from forensic scientists, to engineers, to performing artists to legal practitioners quote the expression ‘the devil is in the detail’. It’s the idea that although something may appear simple or insignificant, there could be hidden problems. There have been many cases where lack of attention to detail has cost organisations as well as individuals millions of dollars, reputational damage and emotional distress.
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All our writers and editors have university qualifications in writing and editing as well as many years government, corporate and publishing experience. We are like an outsourced communication department giving you peace of mind that all your written communications will be clear, concise and professional.