Our people

Our highly qualified editorial and training teams include several plain English specialists, a medical editor, a journalist and a proofreader. All our team members have corporate and government experience and tertiary qualifications in writing and editing, giving you peace of mind that the job will be done well.

We also partner with several talented graphic designers, saving you time and energy sourcing the right provider.

Patricia on stairs colour low res 2020To ensure we consistently deliver the highest standard of work, all writing and editing projects are managed by the consultancy’s director, Patricia Hoyle. Patricia has a Bachelor of Arts in Professional Writing (University of Canberra) and a Certificate in Teaching English as a Second Language (University of NSW). 

Patricia has been providing writing, editing and training services to the government and private sectors for the past 25 years. She has written and edited documents ranging from information brochures to annual reports to procedure manuals to newsletters. She has also helped thousands of employees and managers improve their own business writing skills.

A full member of the Australian Society of Authors, Patricia has had fiction and non-fiction published in a number of publications including Management MagazineHR MonthlyProctor, and Australian Women’s Book Review. She is also a recipient of an Australia Council Literature Board grant for children’s fiction (2009).

Patricia has been a freelance editor for ABC Books and Sally Milner Publishing as well as consultant trainer for WEA Sydney and Local Government and Shires Associations and a guest speaker at national conferences. She has been three times nominated for the Telstra Businesswoman of the Year Award (2009, 2012 and 2017).

  ‘I’ve loved words ever since I can remember – finding exactly the right word and moving the words around on the page to create the greatest impact. I'm also a stickler for grammar and ensuring documents are correct and consistent. My real passion is to help people create documents that focus on the reader’s needs and that achieve the best possible results – documents that are a pleasure to read.’

– Patricia Hoyle, Director